Let's
be clear from the outset: this is not a post about narcotics. Or
pizza. (Pizza actually is a narcotic, but that will be our little
secret. OK? No need to bring the DEA into this.)
This is a post about the fast-disappearing notion of having things fixed.
More specifically, this is a post about attempting to have things fixed. Things like cars. Garage doors. And telephones. The theoretically simple act of getting things done before your to-do list stretches to the moon and back.
This is a post about the fast-disappearing notion of having things fixed.
More specifically, this is a post about attempting to have things fixed. Things like cars. Garage doors. And telephones. The theoretically simple act of getting things done before your to-do list stretches to the moon and back.
Let
me start with my car. Like me, it's an older model with considerable
mileage.
I
can't afford a new car, and the used ones which fit my slender budget
are older models with lots of miles—and like I said, I
already have one of those. So I keep it and fix it. It's a
slow-motion restoration that neither my insurance company or the concours at Pebble
Beach will ever recognize.
But
over the past year, the fix part has become remarkably difficult. Routine
things like repairing a parasitic amp draw, replacing a serpentine
belt, a timing belt and redoing the brakes seemingly present local
repair shops with the mechanical equivalent of solving the unrest in
Syria.
Or developing a plan for affordable health care.
Or developing a plan for affordable health care.
It's
like owing a Ferrari in Afghanistan. I imagine the mechanics
whispering and pointing as they gather 'round to eyeball the wonder that is my made in Japan exotic (which is incidentally one of the best-selling cars in the United States and has been for decades).
Last
winter, a parasitic amp draw cost me a job interview, two unscheduled
days off and the howling derision of my employer. The
shop I brought it to failed to diagnose the problem not once, but twice. I suppose
you could say what they lacked in ability they made up for in
consistency.
As
a bonus, I not only received two repair bills (which doubtlessly
covered the two “free” tows) and a door panel the mechanic had
confused with a boot wipe, but an unrepaired car which continued to
threaten not to start at the most inopportune times.
Thankfully,
the remainder of the winter was as mild as Minnesota salsa.
Like
thousands of Americans, I celebrate the arrival of spring by
replacing my serpentine belt. After settling the bill and bringing the
car home, I noticed a strange clicking sound. I called the shop and
was advised it would disappear as the belt “loosened up”.
A
day later, they were proven correct.
The
clicking noise disappeared as the belt loosened up sufficiently to remove itself from the network
of wheels and pulleys on which it was deigned to travel. The shop
paid for the subsequent tow and belt replacement, so it wasn't the
exercise in abject hopelessness the twin visits to the previous garage
had been.
A month later, I became aware that whenever I had to brake my car was bathed
in the grinding, metallic music that is worn brake pads. Armed with a coupon, I
brought my car to a third facility for still-more maintenance. All
four brakes required attention, but many hundreds of dollars later the
car at least stopped quietly and with certainty.
I especially liked the quiet part.
After several unsatisfying, late-summer flirtations with several used cars in the area, I decided to renew my vows with my long-term vehicular spouse.
As a renew-your-wedding-vows gift, I decided to have my beloved's timing belt
replaced.
As
it happened, the shop that had erred with the serpentine belt was
offering a special, and since a passenger-side power window regulator, struts and the second serpentine belt had been installed to perfection, I decided to
forgive and forget.
Which
is the biggest reason I'm currently stockpiling Aricept.
After
paying yet-another robust bill and bringing my four-wheeled wife home, I was
crestfallen when the now-familiar sounds of mechanical angst hit my
ears. Too fearful of incurring a murder one charge to return to the
shop, I instead visited the local dealership.
They
confirmed my suspicions that the belt was too tight, and for
one-hundred-twenty dollars and change corrected the error. (And if
you're wondering—no, I'm not buying the guilty garage a box of
belt-tension gauges for Christmas.)
I
admit to not calling the Illinois Attorney General's office or
scouring the walls of these facilities for ASE certification prior to
my visits. But all are established shops with good reputations.
In all fairness, I can imagine what it's like working on older
cars. The maddening array of connectors and fasteners, brittle
plastic and rusted-on bolts alone would be enough to make me
certifiable. Not to mention the ocean of proprietary designs and procedures each manufacturer unwittingly builds into their cars.
I'm sure it is tougher than a two-dollar steak.
I'm sure it is tougher than a two-dollar steak.
But
since these businesses advertise and market themselves as repair
shops, is it not entirely reasonable of me to expect a repair in
exchange for my hard-earned buckage?
Of
course it is.
Alas,
in a town like mine there a finite number of garages. And screaming
at the mechanic reminds me of the guy who complained to the chef
about his last meal. Unless you're in the kitchen supervising the
preparation, there are just too many avenues for retaliation.
It's
best to just blog about it. That and save for a new car as you beseech an
uncaring god that the intermittent noise from the driver's side front
wheel exists only in your imagination.